Last Updated: March 10, 2026
This Privacy Policy describes how Rayyan eMart (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://rayyanemart.com/
By using our Site, you agree to the practices described in this policy.
1. Personal Information We Collect
When you visit or interact with our store, we may collect the following types of personal information.
Information You Provide
When you place an order or interact with the website, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (processed securely through third-party payment processors)
- Order details and purchase history
Automatically Collected Information
When you access the website, we may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Pages viewed
- Referring websites
- Cookies and tracking data
1.
2. How We Collect Your Information
We collect information through several methods, including:
- Checkout process
- Account registration
- Contact forms
- Newsletter sign-ups
- Cookies and tracking technologies
- Analytics tools
- Third-party integrations
Cookie Policy
Last Updated: March 10, 2026
Types of Cookies We Use
Essential Cookies
Required for website functionality such as:
- Checkout process
- Security features
Analytics Cookies
Used to analyze website performance and visitor behavior.
Marketing Cookies
Used to deliver relevant advertisements and promotions.
Third-Party Cookies
Some cookies may be placed by third-party services such as:
- Analytics providers
- Advertising networks
- Social media platforms
Managing Cookies
Users can control or disable cookies through their browser settings.
Disabling cookies may affect some website functionality.
3. How We Use Your Information
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Shipping and delivery services
- Customer support
- Fraud detection and prevention
- Improving website functionality
- Marketing communications and promotions
- Sending order confirmations and updates
- Compliance with legal obligations
4. Shopify Platform Processing
Our store is hosted on Shopify. Shopify provides the online eCommerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.
5. Third-Party Services
We may share limited information with trusted third-party providers necessary to operate our business, including:
Payment Processors
- Secure payment gateways to process transactions.
Shipping Providers
- Shipping carriers used to deliver orders.
Analytics Providers
- Services used to analyze website traffic and user behavior.
Marketing Tools
- Platforms used for email marketing, advertising, and remarketing.
These third parties are only given the information necessary to perform their services.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve store functionality
- Deliver relevant marketing advertisements
You can disable cookies through your browser settings.
7. Customer Data Rights
Depending on applicable laws, customers may have rights to:
- Access personal data
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the contact details below.
8. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online transmission system is completely secure.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updated versions will be posted on this page.
11. Contact Information
For privacy-related inquiries, please contact us:
Email: support@rayyanemart.com
Website: https://rayyanemart.com/
Return & Refund Policy
Last Updated: March 10, 2026
We want customers to be satisfied with their purchases. This policy explains our return and refund procedures.
1. Return Eligibility
Items may be eligible for return if:
- The return request is made within 7 days of delivery
- The item is unused and in original condition
- The product is in original packaging
- Proof of purchase is provided
2. Non-Returnable Items
Certain items may not be returned, including:
- Used products
- Personalized or custom items
- Clearance or final sale items
- Gift cards
- Digital products (if applicable)
3. Return Shipping Costs
Customers are responsible for all return shipping costs unless the item received is defective or incorrect.
Shipping fees paid during checkout are non-refundable.
4. Return Process
To initiate a return:
- Contact our support team.
- Provide your order number and reason for return.
- Wait for return authorization instructions.
- Ship the item back to the provided return address.
Unauthorized returns may not be accepted.
5. Refund Processing
Once we receive and inspect the returned item:
- Approved refunds will be processed within 5–10 business days
- Refunds are issued to the original payment method
6. Exchanges
If you wish to exchange an item, please contact customer support to arrange the exchange process.
7. Damaged or Defective Products
If your item arrives damaged or defective:
- Contact us within 48 hours of delivery
- Provide photos of the damaged product
We will arrange a replacement or refund when appropriate.
Terms & Conditions
Last Updated: March 10, 2026
These Terms and Conditions govern your use of https://rayyanemart.com/.
By accessing this website, you agree to these terms.
1. Website Usage
Users agree to:
- Use the website for lawful purposes
- Provide accurate information during checkout
- Not misuse or interfere with website functionality
2. Product Information
We strive to ensure product descriptions and pricing are accurate.
However, we do not guarantee that:
- Product descriptions are error-free
- Product images perfectly represent the actual product
3. Order Acceptance
We reserve the right to:
- Refuse or cancel orders
- Limit order quantities
- Cancel suspicious or fraudulent transactions
If an order is canceled after payment, a refund will be issued.
4. Pricing & Payments
All prices displayed on the website are subject to change without notice.
Accepted payment methods are processed through secure payment gateways.
5. Shipping Policy
Customers are responsible for applicable shipping costs, which will be displayed at checkout.
Delivery times are estimates and may vary.
6. Intellectual Property
All website content including:
- Logos
- Images
- Text
- Product descriptions
are the intellectual property of Rayyan eMart and may not be copied without permission.
7. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Loss resulting from misuse of products
- Delivery delays beyond our control
8. Indemnification
Users agree to indemnify and hold harmless Rayyan eMart from claims arising from misuse of the website.
9. Governing Law
These Terms shall be governed by the laws of the United States.
10. Dispute Resolution
Any disputes related to the use of the website shall be resolved through appropriate legal channels within the United States.
11. Policy Updates
We reserve the right to update these terms at any time.
Updated versions will be posted on this page.
12. Website Disclaimer
Last Updated: March 10, 2026
General Information Disclaimer
The information provided on this website is for general informational purposes only.
We make no guarantees regarding accuracy or completeness.
Product Usage Disclaimer
Customers are responsible for using products according to manufacturer instructions.
We are not liable for misuse of products.
Limitation of Liability
Rayyan eMart shall not be held responsible for:
- Indirect damages
- Consequential losses
- Issues arising from improper product usage
Shipping Policy
Last Updated: March 10, 2026
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or holidays.
Shipping Methods
We use reliable shipping carriers to deliver orders.
Available shipping methods and rates will be displayed during checkout.
Delivery Time
Estimated delivery times vary depending on location:
- Domestic shipping: 5–10 business days
- International shipping: 7–21 business days
Delivery times are estimated and not guaranteed.
Shipping Fees
Customers are responsible for shipping costs, which are calculated at checkout.
Shipping fees are non-refundable.
Order Tracking
Once your order ships, a tracking number will be provided via email.
Lost or Delayed Shipments
We are not responsible for:
- Shipping delays caused by carriers
- Lost or stolen packages after confirmed delivery
Please contact the shipping carrier directly if issues arise.
Information We Collect